The Power of a Strong Return Policy: Why It’s Critical for Your Game Store Picture this: a longtime customer walks into your store, eyeing the
Welcome to Owning Your Business: A Hobby Game Industry Podcast from Mantle Media, and your source for the most knowledgeable and successful gaming retail professionals.
March is usually the gateway to spring and the end of cabin fever. Give your customers a reason to come visit your store. March 2nd
National Compliment Day is a good reminder to not lose track of the details. First, take a moment to thank and send a compliment to your staff.
Upselling should be part of your business.
Having a plan to train your staff for add-on sales can change the course of your business.