Development Path
Every Idea For A Feature Begins With A Spark
Here you will find the current status of features in development. We have broken down the phases of development to give our current and prospective clients clear expectations. Spark Phase, Developing Phase, Testing Phase, Launch Pad Phase, Launched.Â
Submit any ideas or suggestions that isn’t one of our current features or that is not on this list.
Spark
Every idea for a feature begins as a Spark. The bright flash of concept that someone on our team has or an idea that is brought to us that we feel is worth exploring. Many of the features we offer and that are listed on this page come from our Pathfinder Stores who also test these new features when the time come.
Customer Retention Solutions
The integration of multiple customer information sources. Cross platform saved cards, cart reminders, coupon retention, text messaging, WhatsApp, Facebook Messenger, and more. Overall goal of using data to market to your current customers. This will be an extension of the Advanced Customer Module.
Customer Service Portal
Access portal for clients to get the help they need quickly.
Distribution Ordering
Automated ordering requests from retailers to distribution based on inventory stock reports. Part of Advanced Inventory Module.
Gaming ID Integration
Integration of customers’ game specific IDs – WPN, Cossy, Pokemon, etc – with their customer profile. Streamlining the pre-registration process for events.
Square POS Integration
Full integration with Square website architecture and point of sale system.
Developing
We would love to develop and implement every new Spark that comes up, but we only have the resources to develop a few at a time. This is a list of all the features our team is currently Developing and that will soon be tested by our Pathfinder Stores.
Bulk Barcode Printing
We currently have the ability to print any barcode in any format you wish but only at one at a time. We are working to fix this to have mass barcodes printing. Also aiming to have popular formats such as Avery printer sheets as a built in format.
Billing UI
Easy to use and understand Mantle interface for billing and invoicing of Mantle.
Card Castle Sorter Box
Sort cards with Card Castle with direct importing into your inventory.
Customer Management Page
Marketing page dsigned to look for customer purchases.
Gift Cards
Both physical and digital gift card systems are built in house for deployment seamlessly into the Point of Sale Module.
Mantle Branded Barcode Printers
1″x1″ and 1″x2 1/8″ Labels. Avery label support.
Multi-Warhouse
Keep your warehouse inventory locations complete with our Multi-Warehouse tools.
Mantle Server Metrics API
A single page to view performance metrics for Mantle services, see planned and unplanned downtime, and get direct communication on server issues. Information available via an API to enable our partners to monitor and integrate information directly to their own systems.
Ticketing System V2
Central alert system for Mantle service reps to assist with issues quickly. Version 2 will include integration for tickets to be managed by Mantle Users and Mantle Staff via website instead of Discord.
Walmart API
Integration with Walmart.com sales channel.
Lorcana Database
Starting the process to get a clear and clean dataset to use as our base for the Lorcana Catalog.
Testing
Once we’ve developed a feature we want to make sure that it meets the needs and expectations of our partner stores. At this point we will test it internally to the best of our ability until our team is satisfied that the feature is ready for wide scale implementation.
Reporting
Customizable and detailed reporting tools integrated with the Customer Retention Solutions.
Reports UI
Clear an easy-to-use interface. A full suite of reporting tools at your fingertips.
Multiple User Accounts with user permissions
Multiple User Accounts set with admin and employee permission levels. Customized permissions to Mantle.
Advanced Customer Module
Our next level module into Customers. Detailed information about each customer in depth including sales history, sales channels, and store credit.
Mantle Partner Portal
Portal for Mantle Publishers and Distribution Partners to access their back end. Publishers can organize, change, publish their catalogs that are published to retailers.
POS Kiosk Mode
A mode for the Point of Sale system to allow customers to place their own orders in-store.
Launch Pad
Once the feature is ready for launch, we will slowly roll it out to a few of our Pathfinder stores to test its performance in the real world. This is to make sure our team gets a chance to the feature work for a real store, under actual live conditions. If for whatever reason the feature doesn’t live up to our expectations, or our Pathfinder Stores have significant feedback, then we may need to bump the feature back to the Developing Phase to make sure we get it right. One of our primary goals is stability, and this gives us a chance to test that. Some features may also be held here to package together or for timed launches.
Curated Catalogs
We have partnered with Publishers to create curated catalogs for retailers to have their favorite publishers catalogs directly into their Mantle with data directly from the publisher. Less data entry for the retailer while knowing that the information is correct every time because it’s directly from the publisher.
Board Game Database
We are working with Publisher Partners to build the world’s best database of Board Games.
Customizable Product Identifiers
Customize product identifiers for display name and search purposes.
Publisher Catalogs
Publisher controlled product catalogs that allow users to easily import complete product details and images straight from the source. Contributing more detailed sales data for reporting systems.
Multiple Account Users
Ability to have multiple users per account location.
Ticketing System V1
Central alert system for Mantle service reps to assist with issues quickly. Built into Discord currently.
Individualized Dashboards
Each user can modify and configure their own individual dashboard specifically tailored to their needs.
Individualized Time Zones
Time Zones now are displayed in local time for each user individually. This helps with some of the multi-store and working remote as time zones are always a problem if your team is larger then just your direct store.
Vendor Management Page
Ability to maintain a database of vendors a retailer uses for their Purchase Orders.
Launched
Once a feature is completely ready for wide scale implementation we will launch it for all users and post release notes and other important information.
Refunds
Issue refunds directly within Mantle. Part of the refund process, you have the ability to damage an item so it isn’t returned to your inventory or return directly to inventory. You can also perform a partial refund or restocking fee if needed.
- SKU Decoupling (DB2).
- A major rework to enable a single SKU to have multiple different identifiers on different commerce platforms at the same time.
- Wildcard search.
- Global database lookup, no longer need to specify what category to search in.
Stamps.com Integration
Integration of the latest Stamps.com SERA REST API versions.
OAUTH 2
Updating all security to OAUTH 2.0
CardTrader
Fully integrated with CardTrader.
Purchase Orders
Manage purchase orders directly within Mantle. Create new PO’s, receive inventory, and automatically update quantities on all sales channels at the same time.
Dashboard Quick Links
Each user in Mantle have the ability to add any link, inside or outside of Mantle to their dashboard to create a highly personalized work station for themselves.
Point of Sale logs
Enhanced Point of Sale logging. Details down to the second of transactions.
Sales Exempt Customers
Added ability to create tax exempt customer status.
Spark Phase
Customer Retention Solutions
Customer Service Portal
Distribution Ordering
Gaming ID Integration
Square POS Integration
Developing Phase
Bulk Barcode Printing
Billing UI
Card Castle Sorter Box
Customer Management Page
Gift Cards
Mantle Branded Barcode Printers
Multi-Warhouse
Mantle Server Metrics API
Ticketing System V2
Walmart API
Lorcana Database
Testing Phase
Reporting
Reports UI
Multiple User Accounts with user permissions
Advanced Customer Module
Mantle Partner Portal
POS Kiosk Mode
Launch Pad Phase
Curated Catalogs
Board Game Database
Customizable Product Identifiers
Publisher Catalogs
Multiple Account Users
Ticketing System V1
Individualized Dashboards
Individualized Time Zones
Vendor Management Page
Launched
Refunds
Database 2
- SKU Decoupling (DB2).
- A major rework to enable a single SKU to have multiple different identifiers on different commerce platforms at the same time.
- Wildcard search.
- Global database lookup, no longer need to specify what category to search in.
Stamps.com Integration
OAUTH 2
CardTrader
Purchase Orders
Dashboard Quick Links
Point of Sale logs
Sales Exempt Customers
- Spark Phase
- Developing Phase
- Testing Phase
- Launch Pad Phase
- Launched
Every idea for a feature begins as a Spark. The bright flash of concept that someone on our team has or an idea that is brought to us that we feel is worth exploring. Many of the features we offer and that are listed on this page come from our Pathfinder Stores who also test these new features when the time come
The integration of multiple customer information sources. Cross platform saved cards, cart reminders, coupon retention, text messaging, WhatsApp, Facebook Messenger, and more. Overall goal of using data to market to your current customers. This will be an extension of the Advanced Customer Module.
Ticketing System V2
POS Kiosk Mode
A mode for the Point of Sale system to allow customers to place their own orders in-store.
- SKU Decoupling (DB2).
- A major rework to enable a single SKU to have multiple different identifiers on different commerce platforms at the same time.
- Wildcard search.
- Global database lookup, no longer need to specify what category to search in.
Added ability to create tax exempt customer status.