In today’s world your staff have a plethora of opportunities to find a new job at. Most people tend to stay where they are appreciated and treated with respect. No one wants to work where they are disrespected or taken advantage of. This will help with your staff morale and work ethics.
The better your staff feels about working with you the better they will treat every customer that walks through your door, calls on the phone, or emails your inbox. Staff that doesn’t think the work they do is appreciated, will start to give you work that won’t be appreciated.